We understand that there are some scenarios where appointment doesn't need to be physically attended (virtual meeting via phone) or you want to use appointment to block out time for internal training or telehealth service, so no need to capture travel distance for reimbursement.
That is why we offer "skippable travel" option to help you arrange this type of appointments without disrupting trip calculation. Once it's set up, the system will skip this particular appointment from trip calculation.
(Please note that this is an optional settings that you will need to request Support team if you wish to enable)
Once set up, location field will appear on appointment page with "Travel Exempt" as an option (this term can be named anything of provider's discretion)
Any appointment with this Travel except selected will now appear accordingly on care worker's mobile to avoid confusion, and will be ignored from trip calculation
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