SAH - Handling Amendments

Overview

When PRODA returns reconciliation files, it may include amended claim items — updated versions of previously submitted claims. TurnPoint now handles these amendments automatically, ensuring your claim records and statements remain accurate.

What is a PRODA Amendment?

An amendment occurs when a previously submitted claim is updated by the funding body and returned in a reconciliation file. Amended items share the same claim ID as the original, which previously caused matching issues in TurnPoint. This has now been resolved.

How TurnPoint Handles Amendments

TurnPoint manages two distinct amendment scenarios:

Scenario 1: Amendment for a claim already included in a statement

If the original claim has already been included in a finalised statement, TurnPoint will match the amendment to the existing record and add in an Amendment Line ready for the next available statement. 

NOTE: We will not update any existing Statements, rather the adjustment will be included in the next available one. 

Scenario 2: Amendment for a claim not yet included in a statement

If the original claim has not yet been included in a statement, TurnPoint will match the amendment to the existing record and add in an Amendment Line ready for the next available statement. 

NOTE: In this scenario, both original claim item and amended claim item will show in the Statement Record

What You Need to Do

No action is required. Amendment handling is automatic. If you believe an amendment has not been processed correctly, please contact [e-mail].