Preparing for DEX Stage 3

The Department of Health, Disability and Ageing (DoHDA) has published the CHSP DEX Stage 3 changes. Stage 3 introduces new session-level data fields that CHSP providers must capture and report through the Data Exchange (DEX) system. Go-live is confirmed for August 2026.

This article explains what's changing and what you'll need to do in TurnPoint to be ready.

What's changing

Unlike previous DEX changes, Stage 3 fields are captured per appointment, not just at the client or package level. TurnPoint now has:

• A new DEX tab on relevant appointments, where the extra Stage 3 details are recorded — see "Capturing DEX Stage 3 Session Data" in this Knowledge Base.
• A new DEX Export (Beta) screen that produces a Stage 3‑ready DEX file, running alongside the existing DEX (DSS) report for a transition period — see "Running the New DEX Export" in this Knowledge Base.
• A new DEX Readiness Report to help you find appointments that are missing required Stage 3 details before you export — see "Using the DEX Readiness Report" in this Knowledge Base.

Your existing CHSP/HACC client and service type setup does not change — see "CHSP & HACC DEX Mandatory settings and Reporting" for that setup.

Universal fields (all CHSP service types)

Field	Mandatory?
Session delivered by a subcontractor	Yes
Volunteer involved in direct service delivery	Yes (excl. allied health, nursing, personal care, equipment and therapeutic services)

Service-type specific fields

Meal Delivery

Field	Mandatory?
Session location (Home / Community)	Yes
Meals cooked offsite	Yes
Texture modified items	Yes
Meal type counts (Main, Light, Dessert, Beverage, Snack)	Yes
Engagement time with client	No

Transport

Field	Mandatory?
Engagement time with client	No
Trip distance	No
Trip travel time	No

Respite (Community/Centre, Flexible, Cottage)

Field	Mandatory?
Meals provided	Yes
Texture modified items	Yes, if meals provided
Meal type counts	Yes, if meals provided
Session location (Flexible Respite only)	Yes
Overnight stay (Flexible Respite only)	Yes

Individual Social Support

Field	Mandatory?
Session location (Home / Community)	Yes

What you need to do

1. Keep using your existing DEX (DSS) report and CHSP/HACC client setup as normal — nothing about that changes yet.
2. From this release, the DEX tab will appear on appointments with a service type that maps to a DEX activity. Start capturing the Stage 3 fields on new appointments as they occur — see "Capturing DEX Stage 3 Session Data".
3. Before each DEX submission, run the DEX Readiness Report to catch any appointments missing Stage 3 details — see "Using the DEX Readiness Report".

4. Once you're comfortable with the data being captured, try the new DEX Export (Beta) screen and compare it against your current DEX (DSS) report — see "Running the New DEX Export"

Questions about DEX Stage 3? Contact [e-mail].