SaH FAQ
Covering frequently asked questions that are not explained any of the section in SaH
- Reconciliation Upload Error: "No valid claim item references found in payment items"
- How to set up services delivered by 3rd party but charge own rate
- Mid-Quarter Service Rate Increase – How to handle the change
- I cannot export SaH statements - statement is in Queued
- How to make change to already SUBMITTED claims(in PRODA)?
- How to make change to already FINALISED claims? (NOT submitted yet)
- I submitted claim manually onto PRODA, how can I now generate statement in TurnPoint?
- AT/HM service NOT appearing on budgets
- Managing Client with Minimum Service Offering (MSO) Funding in TurnPoint
- How to process departed or deceased SaH clients?